Last Updated: February 14, 2026
Welcome to Bonded. These Terms of Service ("Terms") constitute a legally binding agreement between you ("you" or "User") and Bonded, Inc., a Colorado corporation ("Bonded," "we," "us," or "our"). These Terms govern your access to and use of the Bonded mobile application (the "App"), the website located at hugtimer.app (the "Site"), and all related services, features, content, and functionality (collectively, the "Service").
PLEASE READ THESE TERMS CAREFULLY BEFORE USING THE SERVICE. BY CREATING AN ACCOUNT, DOWNLOADING THE APP, OR OTHERWISE ACCESSING OR USING THE SERVICE, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS. IF YOU DO NOT AGREE, DO NOT USE THE SERVICE.
THESE TERMS CONTAIN A BINDING ARBITRATION AGREEMENT AND CLASS ACTION WAIVER (SECTION 18), WHICH AFFECT YOUR LEGAL RIGHTS. PLEASE READ THEM CAREFULLY.
The Service is intended for users who are at least thirteen (13) years of age. If you are between 13 and 18 years old, you may only use the Service with the consent and supervision of a parent or legal guardian who agrees to be bound by these Terms. If you are under 13 years of age, you may not use the Service under any circumstances, in compliance with the Children's Online Privacy Protection Act ("COPPA").
By using the Service, you represent and warrant that: (a) you are at least 13 years old; (b) if you are under 18, your parent or legal guardian has reviewed and agreed to these Terms; (c) you have not been previously suspended or removed from the Service; and (d) your use of the Service does not violate any applicable law or regulation.
To access certain features of the Service, you must create an account. You agree to: (a) provide accurate, current, and complete information during registration; (b) maintain and promptly update your account information; (c) maintain the security and confidentiality of your login credentials; (d) accept responsibility for all activities that occur under your account; and (e) immediately notify us at hello@hugtimer.app if you suspect any unauthorized use of your account.
You may not: (a) create more than one account per person; (b) share your account credentials with any third party; (c) use another person's account without permission; or (d) create an account using false or misleading information. We reserve the right to suspend or terminate accounts that violate these requirements.
Bonded is a private communication app that enables users to send and receive virtual haptic hugs to a small group of loved ones. The Service includes, but is not limited to:
Features may be added, modified, or removed at our discretion. We will endeavor to provide notice of material changes.
The Service offers the following subscription tiers, billed annually through the Apple App Store:
Prices are in U.S. dollars and may vary by region based on Apple's pricing tiers. We reserve the right to change subscription pricing with at least thirty (30) days' prior notice.
We may offer a fourteen (14) day free trial for new users. No credit card is required to begin a free trial. At the end of the trial period, your account will revert to limited functionality unless you subscribe. We reserve the right to modify or discontinue the free trial at any time.
Subscriptions automatically renew at the end of each billing period unless you cancel at least twenty-four (24) hours before the current period expires. Renewal will be charged to your Apple ID account at the subscription rate in effect at the time of renewal.
You may cancel your subscription at any time through your Apple ID account settings or the App Store. Cancellation takes effect at the end of the current billing period. You will continue to have access to subscription features until the end of the period for which you have already paid. No partial refunds are provided for unused portions of a subscription period.
All subscription payments are processed by Apple. Refund requests must be directed to Apple in accordance with Apple's refund policy. Bonded does not have the ability to process refunds directly.
You agree to use the Service only for lawful purposes and in accordance with these Terms. You shall not:
We reserve the right to investigate and take appropriate legal action against anyone who, in our sole discretion, violates these provisions, including without limitation, removing offending content, suspending or terminating the account of such violators, and reporting them to law enforcement authorities.
Your privacy is critically important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using the Service, you consent to the collection and use of your information as described in the Privacy Policy.
Key privacy commitments: We do not sell your data. We do not serve ads. We do not mine your communications. All hug data and Whispers are end-to-end encrypted.
All hug transmissions, Whispers, and Inner Circle communications are protected by end-to-end encryption. This means that Bonded cannot access the content of your communications. While we implement strong encryption protocols, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security but will promptly notify affected users in the event of a security breach.
You acknowledge that end-to-end encryption means we cannot recover lost data or comply with requests to produce the content of encrypted communications, as we do not possess the decryption keys.
If you choose to enable HealthKit integration, the following applies:
Our use of HealthKit data complies with Apple's HealthKit guidelines and all applicable health data privacy laws. For details on how Apple protects your health data, see Apple's Privacy Policy.
The Service, including all content, features, functionality, software, text, graphics, logos, icons, images, audio, and the design, selection, and arrangement thereof, are owned by Bonded, Inc., its licensors, or other providers of such material and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.
The Bonded name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of Bonded, Inc. You must not use such marks without our prior written permission.
You retain ownership of any content you create through the Service (such as Whisper recordings). By using the Service, you grant Bonded a limited, non-exclusive license to transmit your content solely for the purpose of delivering the Service. This license terminates when you delete your content or account.
The Service may integrate with or contain links to third-party services, including but not limited to Apple's App Store, Apple HealthKit, Apple Watch, and payment processors. These third-party services are governed by their own terms and privacy policies. Bonded is not responsible for the content, policies, or practices of any third-party services.
THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, BONDED DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.
BONDED DOES NOT WARRANT THAT: (A) THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE; (B) THE RESULTS OBTAINED FROM THE SERVICE WILL BE ACCURATE OR RELIABLE; (C) ANY ERRORS IN THE SERVICE WILL BE CORRECTED; OR (D) THE SERVICE WILL MEET YOUR REQUIREMENTS OR EXPECTATIONS.
BONDED IS NOT A HEALTHCARE PROVIDER. THE SERVICE, INCLUDING HEALTHKIT INTEGRATION, IS NOT INTENDED TO DIAGNOSE, TREAT, CURE, OR PREVENT ANY DISEASE OR HEALTH CONDITION. THE SERVICE IS NOT A SUBSTITUTE FOR PROFESSIONAL MEDICAL ADVICE, DIAGNOSIS, OR TREATMENT. IF YOU ARE IN CRISIS, PLEASE CONTACT THE 988 SUICIDE & CRISIS LIFELINE BY CALLING OR TEXTING 988.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL BONDED, ITS DIRECTORS, EMPLOYEES, PARTNERS, AGENTS, SUPPLIERS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM: (A) YOUR ACCESS TO OR USE OF (OR INABILITY TO ACCESS OR USE) THE SERVICE; (B) ANY CONDUCT OR CONTENT OF ANY THIRD PARTY ON THE SERVICE; (C) ANY CONTENT OBTAINED FROM THE SERVICE; OR (D) UNAUTHORIZED ACCESS, USE, OR ALTERATION OF YOUR TRANSMISSIONS OR CONTENT.
IN NO EVENT SHALL BONDED'S TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE SERVICE EXCEED THE AMOUNT YOU HAVE PAID TO BONDED IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR ONE HUNDRED DOLLARS ($100), WHICHEVER IS GREATER.
You agree to defend, indemnify, and hold harmless Bonded, Inc. and its officers, directors, employees, contractors, agents, licensors, and suppliers from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to: (a) your violation of these Terms; (b) your use of the Service; (c) your violation of any rights of a third party; or (d) your content.
Before initiating any formal dispute resolution, you agree to first contact us at hello@hugtimer.app and attempt to resolve the dispute informally for at least thirty (30) days.
If informal resolution is unsuccessful, any dispute, claim, or controversy arising out of or relating to these Terms or the Service shall be resolved by binding arbitration administered by the American Arbitration Association ("AAA") in accordance with its Consumer Arbitration Rules. The arbitration shall be conducted in Denver, Colorado, or at another mutually agreed location. The arbitrator's decision shall be final and binding and may be entered as a judgment in any court of competent jurisdiction.
YOU AND BONDED AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION. Unless both you and Bonded agree otherwise, the arbitrator may not consolidate more than one person's claims and may not preside over any form of class or representative proceeding.
You may opt out of the arbitration and class action waiver provisions by sending written notice to hello@hugtimer.app within thirty (30) days of first accepting these Terms. Your notice must include your name, address, email address, and a clear statement that you wish to opt out of arbitration. If you opt out, you and Bonded agree to submit to the exclusive jurisdiction of the state and federal courts located in Denver, Colorado.
Notwithstanding the above, either party may seek injunctive or equitable relief in any court of competent jurisdiction to prevent the actual or threatened infringement or misappropriation of intellectual property rights.
These Terms shall be governed by and construed in accordance with the laws of the State of Colorado, United States of America, without regard to its conflict of law provisions. To the extent that arbitration does not apply, you agree to submit to the exclusive jurisdiction of the state and federal courts located in Denver, Colorado.
We may terminate or suspend your account and access to the Service immediately, without prior notice or liability, for any reason, including without limitation if you breach these Terms. Upon termination: (a) your right to use the Service will immediately cease; (b) we may delete your account data, subject to applicable law and our Privacy Policy; and (c) all provisions of these Terms which by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, indemnity, and limitations of liability.
You may terminate your account at any time by contacting us at hello@hugtimer.app. Termination of your account does not relieve you of any obligation to pay accrued subscription fees.
We reserve the right to modify these Terms at any time. If we make material changes, we will provide notice through the App, by email, or by posting the updated Terms on the Site with a revised "Last Updated" date. Your continued use of the Service after the effective date of any changes constitutes your acceptance of the revised Terms. If you do not agree to the revised Terms, you must stop using the Service.
If you are a California resident, you have specific rights under the California Consumer Privacy Act and the California Privacy Rights Act, including the right to know what personal information we collect, the right to delete your personal information, the right to opt out of the sale of personal information (we do not sell personal information), and the right to non-discrimination for exercising your privacy rights. See our Privacy Policy for details.
If you are located in the European Economic Area, you have additional rights under the General Data Protection Regulation, including the right of access, rectification, erasure, restriction of processing, data portability, and the right to object. See our Privacy Policy for details.
If you are a Colorado resident, you have rights under the Colorado Privacy Act, including the right to access, correct, delete, and obtain a portable copy of your personal data, and the right to opt out of targeted advertising, the sale of personal data, and profiling. We do not sell personal data or engage in targeted advertising. See our Privacy Policy for details.
You agree to comply with all applicable export and re-export control laws and regulations, including the Export Administration Regulations maintained by the U.S. Department of Commerce and sanctions programs maintained by the U.S. Department of Treasury's Office of Foreign Assets Control. You represent and warrant that you are not located in, or a resident or national of, any country subject to U.S. government embargo.
Bonded shall not be liable for any failure or delay in performing its obligations under these Terms where such failure or delay results from circumstances beyond Bonded's reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, riots, epidemics, government actions, network failures, or third-party service outages.
These Terms, together with the Privacy Policy and any other legal notices published by Bonded on the Service, constitute the entire agreement between you and Bonded concerning the Service and supersede all prior agreements and understandings.
If any provision of these Terms is held to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect.
The failure of Bonded to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.
You may not assign or transfer these Terms or your rights under these Terms without our prior written consent. Bonded may assign these Terms without restriction.
Notices to you may be made via email to the address associated with your account or through the App. Notices to Bonded should be sent to hello@hugtimer.app.
If you have any questions about these Terms, please contact us:
Bonded, Inc.
Email: hello@hugtimer.app
Website: hugtimer.app